Arusha Urban Water Supply and Sanitation Authority (AUWSA) has digitalized its services (e-service) via website, mobile app and USSD Code. This page is used to inform e-service visitors regarding our policies with the collection, use and disclosure of personal information. If anyone decided to use our service.
If you choose to use our service, then you agree to the collection channels and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this privacy policy. The term used in this policy have the same meanings as in our terms and conditions, which is accessible at AUWSA unless otherwise defined in this privacy policy.
Information collected and use
For better experience, while using our e-services, we may require you to provide us with certain personally identifiable information, including but not limited to customer account, first name, last name, contact, email address and user name. The information that we request will be retained by us and used as described in this privacy policy.
Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means to protect it.
Please note this;
AUWSA e-services may contain links to other sites which are not governed by this privacy policy.

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